bd11 1ne Terms and Conditions

These Terms and Conditions ("Terms") apply to the bd11 1ne platform and all services connected to it. In this document, "Platform" refers to the website, mobile application, and all digital services of bd11 1ne. "User" or "you" refers to any person who is registered on this platform or who uses its services.

"Company" or "we" refers to the entity operating bd11 1ne. "Account" refers to each user's individual registered profile. "Balance" refers to the total funds held in a user's account.

These Terms have been prepared in accordance with the laws of Bangladesh, and any disputes shall fall under the jurisdiction of Bangladeshi courts. These Terms may also be available in English, but the Bengali version shall be considered the primary document.

2.1 Age Requirement and Eligibility

bd11 1ne services are available only to individuals aged 21 or above. Users must be able to provide proof of valid age to register on the platform. No one under the age of 18 may open an account or use any service on this platform — this is a core part of our responsible gaming policy.

2.2 Registration Rules

• Each user may create only one account.
• All information provided at registration must be true, accurate, and up to date.
• Users must register in their own name — opening an account on behalf of someone else is not permitted.
• An account created with false or incorrect information may be closed at any time.
• Registration must be done using a Bangladeshi mobile number, and identity must be confirmed via OTP verification.

2.3 Identity Verification

bd11 1ne reserves the right to verify a user's identity at any time. This process may require a national ID card, passport, or other government-issued document. Withdrawals and certain services may be placed on hold until verification is complete.

Users are personally responsible for keeping their account password and login details secure. Login credentials must never be shared with any third party. If unauthorized access is suspected, users must immediately notify the support team through the contact details available on the FAQ page.

3.1 Account Responsibility

• You are responsible for all activity carried out from your account.
• Operating multiple accounts from the same device or network is strictly prohibited.
• To make changes to account details, please contact the support team.

3.2 Account Suspension and Closure

bd11 1ne reserves the right to temporarily or permanently close any account in the event of a breach of these Terms. If a valid balance exists, it will be returned after the verification process is completed before closure. To close your account yourself, please contact the support team.

4.1 Deposits

The minimum deposit amount at bd11 1ne is ৳500. Accepted payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, Islami Bank, BRAC Bank, and other major commercial banks). All deposit transactions are completed through SSL-encrypted channels.

The account balance is updated immediately after a deposit is received. The payment method used for a deposit must be owned by you — depositing using a third party's account is strictly prohibited.

4.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Withdrawals generally take between 30 minutes and 3 hours to process. Withdrawals can be made via bKash, Nagad, Rocket, Upay, or bank transfer. Identity verification must be completed before submitting a withdrawal request.

4.3 Transaction Disputes

If you notice a discrepancy in any transaction, please notify the support team within 72 hours. Disputes submitted after this period may be difficult to consider. bd11 1ne retains records of all transactions, which may be used as evidence when required.

5.1 Welcome Bonus

bd11 1ne offers new users a 100% bonus on their first deposit, up to ৳8,000. For example: depositing ৳1,000 gives a ৳1,000 bonus, making the total balance ৳2,000; in this case the wagering requirement on the bonus would be ৳1,000 × 10 = ৳10,000.

To withdraw winnings from a bonus, the bonus amount must be wagered 10 times. Withdrawals are not permitted until the bonus wagering requirement is met. A bonus is not cash — it is credit for betting purposes only.

5.2 VIP Cashback

bd11 1ne has three VIP tiers: Bronze, Silver, and Gold. Each tier receives cashback on weekly net losses — up to 0.3% at Bronze, up to 0.7% at Silver, and up to 1.0% at Gold. Example: a Silver member with a net loss of ৳20,000 in one week receives ৳20,000 × 0.7% = ৳140 in cashback.

5.3 Bonus Abuse

If unusual betting patterns intended to meet bonus requirements are detected (such as placing opposing bets on the same match, bonus washing, etc.), bd11 1ne reserves the right to cancel that bonus. bd11 1ne's decision on all bonus-related matters is final.

All games on bd11 1ne are supplied by verified third-party software providers (Pragmatic Play, PG Soft, Evolution, JILI, Spribe, etc.). The outcome of every game is determined by an RNG (Random Number Generator). No game result is predetermined or subject to modification.

6.1 Sports Betting

In sports betting, all odds and market rules apply separately. If an event is cancelled or postponed for any reason, the relevant bets will be settled in accordance with bd11 1ne's own policy.

6.2 Technical Errors

If a technical error in any game or service causes an incorrect result to be displayed, bd11 1ne reserves the right to void that result. In such cases, the affected user's bet will be cancelled and the stake returned.

The following activities are strictly prohibited on the bd11 1ne platform:

• Depositing or betting with funds obtained through illegal means.
• Using automated software, bots, or scripts to place bets.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Operating multiple accounts or accessing another person's account.
• Harassing other users or staff on the platform.
• Operating an account using a false identity or fraudulent documents.
• Multiple members of the same household claiming the same bonus offer.

If any such activity is detected, the account will be closed immediately and the balance may be forfeited.

All content on the bd11 1ne platform — logos, designs, software, text, graphics, databases, and other materials — is the intellectual property of the Company or the relevant third parties. No part of these materials may be reproduced, distributed, modified, or used for commercial purposes without prior written permission from the Company.

Users may use the platform's services for personal and non-commercial purposes only. Scraping, crawling, or data mining any part of the platform is prohibited.

bd11 1ne is an entertainment platform. Gaming and betting inherently carry financial risk. The Company is not responsible for the financial outcome of any betting decision. Users use the service of their own free will and at their own risk.

bd11 1ne is not liable for any losses resulting from loss of internet connection, device failure, or issues with third-party software. The service may be temporarily disrupted due to platform maintenance, and the Company's liability in such cases is also limited.

bd11 1ne reserves the right to change, amend, or update these Terms at any time. Upon first login after any change, users will be asked to accept the new Terms. A notice will be posted on the platform for major changes.

If a user does not accept the updated Terms, they may stop using the service and withdraw their valid balance. If any clause of these Terms is found to be invalid, the remaining clauses will continue to be in effect.

If a dispute arises, you must first contact bd11 1ne's support team to seek a resolution. The support team generally provides an initial response to disputes within 24 hours. To submit a complaint, please contact us via live chat or email.

If a dispute cannot be resolved through the support team, both parties may agree to proceed through an alternative dispute resolution (ADR) process. The laws of Bangladesh apply to any dispute under these Terms.

If you have any questions about these Terms, please contact the bd11 1ne support team. Support is available 24 hours a day, 7 days a week — via live chat and email, in both Bengali and English.

Email: [email protected]

To learn more about our privacy practices, read the Privacy Policy page, which clearly explains how your personal information is collected, stored, and used.