Legal Information

bd11 1ne's Privacy Policy

Your personal information matters greatly to us. This policy explains in detail how your information is collected, used, and protected.

Last updated: January 2025 — This policy may be changed at any time. Changes take effect once published on the site.

1 Introduction and Scope

bd11 1ne places the highest priority on user privacy. This privacy policy describes what information is collected from you when you use our website, open an account, or use any of our services, the purposes for which that information is used, and how it is kept secure.

This policy applies to the website https://bd111ne.cam and all related services. By accessing the site or creating an account, you consent to the terms of this privacy policy. To understand the full legal framework for data protection, it is also important to read our Terms and Conditions.

If you are under 21 years of age, you should not use our services. We do not knowingly collect information from anyone under 21.

2 What Information We Collect

bd11 1ne collects different types of information in different circumstances. The categories are listed below:

2.1 Information You Provide Directly

When you register on our site or manage your account, the following information is collected from you:

  • Full name and date of birth
  • Mobile number and email address
  • Residential address
  • National ID or passport number (for identity verification)
  • Payment account details — such as bKash, Nagad, Rocket, or Upay number (within service-specified limits)
  • Bank account details (for bank transfers)

2.2 Automatically Collected Information

Some information is recorded automatically while you use the site:

  • IP address and device type
  • Browser information and operating system
  • Date, time, and duration of site visits
  • Which pages were visited and which links were clicked
  • Information collected through cookies and similar tracking technologies

2.3 Transaction-Related Information

During deposit and withdrawal processes, transaction details including amount, date, and method are recorded. This information is used for account security and fraud prevention.

3 Purposes of Using Your Information

bd11 1ne uses your information only for the following legitimate purposes:

  • Creating, managing, and verifying accounts
  • Processing deposits, withdrawals, and other financial transactions
  • Providing customer support and resolving complaints
  • Detecting and preventing fraud, money laundering, and unauthorised account use
  • Technical improvement of the site and performance evaluation
  • Fulfilling legal obligations
  • Sending important notifications related to your account activity

We do not sell your personal information to any third party for commercial purposes.

4 Information Sharing and Disclosure

We generally do not disclose your personal information to third parties without your consent. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

bd11 1ne works with certain trusted service providers for payment processing, technology services, and site infrastructure management. Only necessary information is shared with these partners, and they are also bound to maintain the same privacy standards.

4.2 Disclosure for Legal Reasons

Information may be disclosed under court orders, lawful requests from investigative authorities, or obligations under applicable law. In such situations, we disclose only the information that is legally required.

4.3 Fraud Prevention

Limited information may be shared with relevant authorities in the interest of preventing money laundering and protecting users.

5 Information Storage and Security

bd11 1ne uses industry-standard technical and administrative measures to protect your information. These include:

  • SSL (Secure Socket Layer) encryption — all data transfers on the site are conducted through encrypted channels
  • Storage of data in secure server environments with no unauthorised access
  • Regular security audits and vulnerability assessments
  • Strict data access policies for internal staff
  • Automated monitoring systems to detect suspicious activity

No digital system is 100% secure, but we take the utmost precautions. Keeping your account password confidential and avoiding logging in from unfamiliar devices is equally important.

Even after an account is closed, information may be retained for a defined period due to legal and business requirements.

6 Cookies and Tracking Technologies

bd11 1ne uses cookies to improve website functionality and user experience. Cookies are small text files stored on your device.

6.1 Types of Cookies

We use the following types of cookies:

  • Essential cookies: Required for login sessions, security, and core site functionality.
  • Analytics cookies: Used to understand site usage patterns — which pages are visited most frequently.
  • Preference cookies: Used to remember language and display preferences.

You can control or reject cookies through your browser settings, though this may limit some features of the site.

7 Your Rights

As a registered user with us, you have the following rights:

7.1 Access to Information

You may request to know what information we hold about you. After verification, we will provide that information to you.

7.2 Correction of Information

If any information stored in your account is incorrect or incomplete, you may request a correction. In some cases, identity verification may be required.

7.3 Opting Out of Marketing Communications

If you no longer wish to receive promotional emails or messages, you can opt out at any time through support. However, essential account-related notifications cannot be turned off.

7.4 Closing Your Account

You may request account closure by contacting our support team. Even after an account is closed, some information may be retained for a set period for legal reasons.

8 Responsible Gaming and Data Protection

bd11 1ne believes that protecting personal information is an essential part of creating a safe gaming environment. By monitoring your gameplay patterns, transaction history, and account activity, we can help identify signs of harmful behaviour.

This information is never used against you — it is used solely for your protection. Reading our responsible gaming policy will help you understand how we maintain a healthy gaming environment and where support is available if needed.

9 Third-Party Links and Services

Our site may sometimes reference third-party content or services. These third parties have their own privacy policies, and bd11 1ne is not responsible for their practices.

Payment service providers — bKash, Nagad, Rocket, and Upay — operate under their own data protection policies. When using their services through our platform, their own policies also apply.

10 Policy Changes and Notifications

This privacy policy may be updated from time to time as the scope of our services or legal requirements change. For significant changes, you will be notified at your registered email or mobile number.

You can easily tell when the last change was made by checking the "Last updated" date at the top of the policy. Continued use of the site after changes will be taken as your acceptance of the updated policy.

11 Contact Us

If you have any questions or concerns about this privacy policy, you can reach us:

Our support team serves in both Bengali and English. If you would like to know more about us, visit our About Us page.

Our Frequently Asked Questions list may also be helpful for answers to common queries.